This Privacy Notice explains how Hangzhou Chauron Technology Co., Ltd. (“Chauron,” “we,” “us,” or “our”) collects, uses, stores, discloses and protects personal information.
1. Who We Are
This website is operated by Hangzhou Chauron Technology Co., Ltd.
Registered address: Room 301, 3rd Floor, Building 1, No. 611 Dongguan Road, Puyan Street, Binjiang District, Hangzhou, Zhejiang 310053, China
Website: https://chauronsafe.com/
Email: sales@chauron.cn
Telephone: +86 173 0671 2572 | WhatsApp: +86 138 6741 5975
2. Scope of This Notice
This Privacy Notice explains how we collect, use, store, disclose and protect personal information when you visit our website, submit a contact or quotation form, request product selection or technical support, communicate with us, or interact with our products, services and content.
3. Information We Collect
Information you provide may include:
- Name, company name, email address, telephone or WhatsApp number, and country or region
- Application scenario, product requirements and technical information such as voltage, current, breaking capacity and quantity
- Messages, attachments and correspondence sent to us
When you use the website, certain technical information may be collected automatically, including IP address, browser and device type, operating system, referring page, pages visited, access date and time, general interaction data, and cookie or analytics identifiers.
4. How We Use Personal Information
- Respond to inquiries and quotation requests
- Recommend suitable HVDC fuse or Pyrofuse products
- Provide engineering and product-selection support
- Process sample, purchasing and customization requests
- Communicate about orders, projects, certifications and technical requirements
- Improve website content, performance, usability and security
- Prevent fraud, misuse or unauthorized access
- Maintain business and legal records and comply with applicable requirements
Depending on the applicable jurisdiction, processing may be based on consent, pre-contractual steps, contractual necessity, legitimate business interests, or legal obligations.
5. Cookies and Analytics
Our website may use essential cookies and similar technologies required for WordPress, forms, security and website operation. We also use Google-based measurement technologies to understand website traffic and improve content performance. These services may process device, browser, IP address, page-view and interaction information.
Additional information is available in our Cookie Settings.
6. Contact Forms
Information submitted through a website form may be stored within our WordPress form system and delivered to authorized employees by email. Please do not submit confidential designs, trade secrets or sensitive personal information unless necessary and appropriate for your inquiry.
7. Sharing of Information
We may share personal information with:
- Authorized Chauron employees
- Website hosting, maintenance, email and form-service providers
- Analytics and security providers
- Logistics, certification, testing or technical partners where required for a project
- Professional advisers or government authorities when legally required
We do not sell personal information. When you contact us through WhatsApp or another third-party service, that provider’s own privacy policy also applies.
8. International Data Transfers
Because Chauron serves international customers, information may be processed in China or transferred to service providers located in other countries. Where required by applicable law, we take reasonable steps to protect personal information during international transfers.
9. Data Retention
We retain personal information only for as long as reasonably necessary to respond to inquiries, maintain business communications, support current or potential projects, meet contractual, accounting, certification or legal obligations, resolve disputes and protect legal rights. Retention periods may vary according to the nature of the inquiry, the business relationship and applicable law.
10. Your Rights
Depending on your location and applicable law, you may have the right to:
- Request access to or correction of your personal information
- Request deletion of information
- Withdraw consent
- Object to or restrict certain processing
- Request a copy of your information
- Submit a complaint to a competent data-protection authority
To make a request, contact sales@chauron.cn. We may need to verify your identity before completing the request.
11. Information Security
We use reasonable administrative and technical measures to protect personal information. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
12. Children’s Privacy
This website is intended for business and professional users. It is not directed at children, and we do not knowingly collect personal information from children.
13. Third-Party Links
Our website may contain links to WhatsApp, Google services, certification bodies, social media platforms and other third-party websites. We are not responsible for the privacy practices or content of those third parties.
14. Updates to This Notice
We may update this Privacy Notice when our website, services or legal obligations change. The effective date at the top of this page indicates the latest revision.
15. Contact Us
For questions about this Privacy Notice or your personal information, contact Hangzhou Chauron Technology Co., Ltd. at sales@chauron.cn or the registered address stated above.